Right of withdrawal

Bembo complies with civil law on the right of withdrawal. All our products are covered by guarantees for any defect or flaw inherent to the product itself, not arising from the fault of the carrier (in this case the carrier itself will be liable). The right of withdrawal may be exercised within 15 days of delivery of the product.

Bembo will check the condition of the goods at the time of delivery to the carrier and will consider, in the event of its own default, returning to the customer an amount equal to the price of the goods (including also the shipping costs of the withdrawal) or to replace the damaged goods with products of the same kind.

The foregoing also applies if the customer should receive goods which differ from those ordered in kind, quantity or quality. The right of withdrawal only applies to goods that are undamaged at the time of return and cannot be exercised for products that by their nature cannot be returned or are subject to rapid deterioration.

To exercise the right of withdrawal, please contact the following telephone number in good time +39 0331 761 074 or write to the email address info@bembo.it